FAQ
SHIPPING
Once processed, your orders will be shipped within 3 to 7 business days of purchase. The Oxford Vault will not ship your orders on weekends and holidays.
DO YOU SHIP TO P.O. & APO BOXES?
No, The Oxford Vault doesn't ship to P.O. and APO boxes.
DO YOU SHIP INTERNATIONALLY?
The Oxford Vault ships to the United States only. Shipping internationally will be in The Oxford Vault's future plans.
RETURNS, EXCHANGES AND REFUNDS
All sales are final. The Oxford Vault does not accept returns, exchanges, and refunds on any purchase. The Oxford Vault is not responsible for any damages that may occur during shipping.
ARE YOUR ITEMS AUTHENTIC?
All items are guaranteed 100% authentic.
DO YOU HAVE A BRICK AND MORTAR STORE?
No, The Oxford Vault does not have a brick and mortar store. The Oxford Vault is an online shop that is operated in Brooklyn, New York.
DO YOU PROVIDE CONSIGNMENT SERVICES?
No, but it will be in The Oxford Vault’s future plans.
HOW DO YOU DETERMINE PRICES?
The Oxford Vault prices the items based on what they sell for at current resale market value. The Oxford Vault reserves the right to change prices based on the current resale market.
HOW DO I CONTACT YOU?
There are two ways to get in touch with The Oxford Vault:
1) You can send The Oxford Vault an email at info@theoxfordvault.com
or
2) Go to "Contact" under "Quick Links" at the bottom of this page.
ACCEPTED FORMS OF PAYMENT
The Oxford Vault accepts American Express, Mastercard, Visa, Discover, Apple Pay, Google Pay, and Shopify Pay.